Business Continuity Statement
OCFR-Gemba™ is committed to maintaining the continuity, resilience, and reliability of its operations and services. We recognize that unforeseen events—such as technical failures, cyber incidents, natural disasters, or other disruptions—may affect normal business operations. This Business Continuity Statement outlines our approach to minimizing disruption and ensuring the timely recovery of critical services.
Our business continuity framework is designed to support uninterrupted service delivery, protect customer data, and maintain operational stability under adverse conditions.
1. Purpose
The purpose of this statement is to:
- Ensure the ongoing availability of OCFR-Gemba services
- Minimize operational disruption during unexpected events
- Protect the confidentiality, integrity, and availability of data
- Provide a structured approach to incident response and recovery
- Maintain customer confidence and regulatory alignment
2. Scope of Business Continuity
This Business Continuity Statement applies to:
- OCFR-Gemba platform infrastructure and applications
- Data storage, processing, and access
- Internal business operations and support functions
- Customer service and communication channels
- Key third-party service providers that support our operations
3. Risk Management & Business Impact Analysis
OCFR-Gemba conducts periodic risk assessments and business impact analyses to identify potential threats and vulnerabilities that could affect service availability. These assessments consider:
- Technology and system failures
- Cybersecurity and data-related risks
- Environmental and natural events
- Dependency on third-party vendors or service providers
- Workforce and operational constraints
The findings help prioritize critical business functions and define appropriate recovery strategies.
4. Continuity & Resilience Measures
To support resilient operations, OCFR-Gemba implements the following continuity controls:
1. Infrastructure & System Resilience
- Secure and monitored hosting environments
- Redundant components where feasible
- Continuous system performance monitoring
2. Data Protection & Backup
- Regular data backups
- Secure storage and access controls
- Recovery procedures to restore data in case of loss or corruption
3. Incident Response & Recovery
- Documented incident response procedures
- Defined escalation paths and responsibilities
- Recovery plans to restore services efficiently
4. Workforce Continuity
- Role-based access and responsibility assignment
- Process documentation to reduce dependency on individuals
- Remote access capabilities where applicable
5. Incident Communication
OCFR-Gemba maintains communication protocols to ensure transparency during service disruptions. When appropriate, we will:
- Notify internal teams promptly
- Provide updates to customers regarding service availability
- Coordinate with third-party providers involved in recovery efforts
6. Testing, Review & Continuous Improvement
Business continuity arrangements are reviewed periodically and updated to reflect:
- Operational or technology changes
- Emerging risks and threat landscapes
- Lessons learned from incidents or simulations
This ensures that our continuity planning remains effective and aligned with business objectives.
7. Governance & Responsibility
Business continuity oversight is managed by OCFR-Gemba’s leadership and operational teams. Responsibilities include:
- Maintaining and reviewing continuity documentation
- Aligning continuity planning with risk management practices
- Supporting compliance with applicable laws, regulations, and industry standards
8. Limitations
While OCFR-Gemba takes reasonable measures to maintain business continuity, absolute continuity cannot be guaranteed under all circumstances. Recovery timeframes may vary depending on the nature and severity of the incident.
9. Updates to This Statement
This Business Continuity Statement may be updated periodically to reflect operational, regulatory, or technological changes. Updates will be published on this page.
10. Contact Information
For questions regarding business continuity or operational resilience, please contact:
Overview
OCFR-Gemba™ is committed to maintaining the continuity, resilience, and reliability of its operations and services. We recognize that unforeseen events—such as technical failures, cyber incidents, natural disasters, or other disruptions—may affect normal business operations. This Business Continuity Statement outlines our approach to minimizing disruption and ensuring the timely recovery of critical services.
Our business continuity framework is designed to support uninterrupted service delivery, protect customer data, and maintain operational stability under adverse conditions.
Purpose
The purpose of this statement is to:
- Ensure the ongoing availability of OCFR-Gemba services
- Minimize operational disruption during unexpected events
- Protect the confidentiality, integrity, and availability of data
- Provide a structured approach to incident response and recovery
- Maintain customer confidence and regulatory alignment
Scope of Business Continuity
This Business Continuity Statement applies to:
- OCFR-Gemba platform infrastructure and applications
- Data storage, processing, and access
- Internal business operations and support functions
- Customer service and communication channels
- Key third-party service providers that support our operations
Risk Management & Business Impact Analysis
OCFR-Gemba conducts periodic risk assessments and business impact analyses to identify potential threats and vulnerabilities that could affect service availability. These assessments consider:
- Technology and system failures
- Cybersecurity and data-related risks
- Environmental and natural events
- Dependency on third-party vendors or service providers
- Workforce and operational constraints
The findings help prioritize critical business functions and define appropriate recovery strategies.
Continuity & Resilience Measures
1. Infrastructure & System Resilience
- Secure and monitored hosting environments
- Redundant components where feasible
- Continuous system performance monitoring
2. Data Protection & Backup
- Regular data backups
- Secure storage and access controls
- Recovery procedures to restore data in case of loss or corruption
3. Incident Response & Recovery
- Documented incident response procedures
- Defined escalation paths and responsibilities
- Recovery plans to restore services efficiently
4. Workforce Continuity
- Role-based access and responsibility assignment
- Process documentation to reduce dependency on individuals
- Remote access capabilities where applicable